It is often the case that small businesses are bewildered by the requirements placed upon them by their large business customers. This can result from the fact that most large businesses do not understand the operations, complexity and resource shortage of small businesses. Nor do they have regard for the time and cost that a small business spends in meeting complex and lengthy tendering or quoting requirements.
Businesses that provide goods and services to larger corporations and government organisations need a simple, practical and effective management system to comply with customer requirements, including safety management.
Similarly, business units of large private and government organisations need a simple, practical and effective management system to comply with corporate requirements and to support the operation of the business unit.
We help these businesses in the following areas:
- Quality certification and accreditation
- Safety compliance, certification and accreditation
- Environmental compliance, certification and accreditation
- Completing quality, safety and environmental questionnaires
- Winning contracts
- Integrated management systems
Many consultants with big business backgrounds will try to assist small business in meeting these requirements. Often the solutions are difficult to understand and use jargon in a language that has little meaning to small business owners. Small businesses need simple systems and documentation that suit their operations and people, developed by people who understand the difficulties of small business.
We are consultants who understand and work with businesses in developing practical and simple systems including ISO 9000, ISO 14000 and AS 4801